Frequently Asked Questions
Everything you need to know about transforming your space with New Era Wall Panels.
What materials are New Era Wall Panels made from?
Our panels are crafted from high-quality, sustainable materials including moisture-resistant MDF, lightweight PVC, and natural wood veneers, ensuring durability and a premium aesthetic.
Are the wall panels easy to install for DIY projects?
Yes, our panels are designed for effortless installation. Most products feature a tongue-and-groove system or can be applied directly to flat surfaces using construction adhesive.
How long does shipping take for my order?
Standard orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days.
Can these panels be used in bathrooms or high-moisture areas?
We offer specific waterproof collections suited for bathrooms. However, we recommend avoiding direct contact with water for our natural wood and standard MDF ranges.
What is your return policy if I am not satisfied?
We offer a 30-day return policy on all unused and undamaged panels in their original packaging. Please note that custom-cut orders are final sale.
Do you provide samples before I commit to a full purchase?
Absolutely. You can order sample packs for any of our textures and colors to ensure the product perfectly matches your home's lighting and decor.